Terms & Conditions

PT. Bali Web Design  ·  Last updated: June 2026

Please read these Terms & Conditions carefully before engaging our services. By signing a proposal, making a payment, or instructing us to commence work, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below:

• "Company," "We," "Us," or "Our" refers to PT. Bali Web Design, a legal entity incorporated under the laws of the Republic of Indonesia, having its registered office at Jl. Gn Kapur No. 27, Denpasar, Bali 80119, Indonesia.
• "Client," "You," or "Your" refers to any individual, sole trader, partnership, company, or other legal entity that engages or has engaged PT. Bali Web Design for the provision of Services.
• "Parties" means the Company and the Client collectively, and "Party" means either one of them.
• "Services" means any and all services provided by the Company to the Client, including but not limited to website design and development, search engine optimisation (SEO), digital marketing, social media management, artificial intelligence automation, branding, graphic design, copywriting, and any related or ancillary services as described in a Proposal.
• "Project" means the specific scope of work agreed between the Parties as described in an accepted Proposal.
• "Proposal" means any written quotation, scope of work document, statement of work, or service agreement issued by the Company to the Client, whether in physical or electronic form, describing the Services to be provided, deliverables, timeline, and fees.
• "Client Content" means all text, images, logos, photographs, videos, audio files, data, trademarks, trade names, and any other materials or intellectual property provided by the Client to the Company for use in the Project.
• "Deliverables" means any work product, design, code, file, document, or output produced by the Company as part of the Services.
• "Third-Party Services" means any products, platforms, software, tools, or services provided by entities other than the Company, including but not limited to hosting providers, domain registrars, payment gateways, Google LLC, Meta Platforms Inc., stock photo libraries, font foundries, and plugin or theme developers.
• "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, design rights, moral rights, database rights, and any other intellectual or industrial property rights, whether registered or unregistered, anywhere in the world.

2. Acceptance of Terms

2.1 These Terms & Conditions govern the entire relationship between the Company and the Client with respect to the provision of Services.

2.2 These Terms & Conditions are incorporated into and form an integral part of every Proposal issued by the Company. Where there is any conflict between a Proposal and these Terms & Conditions, the Proposal shall prevail to the extent of the inconsistency only.

2.3 Acceptance of these Terms & Conditions occurs upon the earliest of: (a) the Client signing or counter-signing a Proposal; (b) the Client making any payment to the Company; (c) the Client providing written or electronic instruction to the Company to commence work; or (d) the Client providing Client Content for use in a Project.

2.4 If you do not agree to these Terms & Conditions, you must not engage or continue to engage our Services. It is your responsibility to review these Terms & Conditions before accepting a Proposal.

2.5 These Terms & Conditions apply to all current and future Services provided by the Company, including Services provided without a formal Proposal where the Client has otherwise communicated agreement.

3. Scope of Services & Proposals

3.1 The scope of Services to be provided by the Company is defined exclusively by the relevant Proposal. No verbal representations, discussions, or informal communications shall constitute a binding commitment on the Company regarding the scope, timeline, or cost of Services.

3.2 Each Proposal constitutes a separate agreement between the Parties for the specific Project described therein. Acceptance of a Proposal does not create any ongoing retainer or obligation for either Party to enter into subsequent Proposals.

3.3 The Client acknowledges that the Company may engage qualified subcontractors or freelancers to assist in delivering the Services. The Company remains responsible for the quality and delivery of the Services notwithstanding the use of subcontractors.

3.4 Any request by the Client to add, modify, expand, or alter the scope of Services described in the Proposal constitutes a change request. All change requests must be submitted in writing (including via email) and must receive written approval from the Company before implementation.

3.5 Change requests that fall outside the agreed scope may result in additional fees, revised timelines, or both. The Company will provide a written change order detailing the additional cost and timeline impact before proceeding. No out-of-scope work will commence without the Client's written approval of the change order.

3.6 Items expressly excluded from the Proposal shall not be considered part of the Services. The Client shall not assume any service is included unless it is explicitly stated in the Proposal.

3.7 The Company reserves the right to make reasonable creative or technical decisions in delivering the Services where specific direction has not been provided by the Client, provided such decisions are consistent with the overall objectives described in the Proposal.

4. Payment Terms

4.1 Deposit (Down Payment): A non-refundable deposit of fifty percent (50%) of the total Project fee as stated in the Proposal is required before the Company will commence any work. The Company has no obligation to begin any work until this deposit has been received and cleared.

4.2 Final Payment: The remaining balance of fifty percent (50%) of the total Project fee is due and payable in full prior to the launch, delivery, or handover of the completed Deliverables to the Client. The Company will not publish, deploy, transfer, or release any Deliverable until full payment has been received and confirmed.

4.3 Retainer Services: For ongoing retainer-based Services (including but not limited to monthly SEO, digital marketing management, or maintenance packages), fees are payable in advance at the beginning of each calendar month. Retainer fees are non-refundable once the month has commenced. Failure to pay the monthly retainer by the due date may result in suspension of Services for that month without liability to the Company.

4.4 Payment Methods: Accepted payment methods include bank transfer (local and international wire), and other methods as specified in the Proposal. All bank charges, international transfer fees, and currency conversion fees are the sole responsibility of the Client. Payment is deemed received only when funds are confirmed in the Company's account in full, net of any charges.

4.5 Currency: All fees are quoted in the currency stated in the Proposal (Indonesian Rupiah or Australian Dollar as applicable). If payment is made in a different currency, the Client bears any exchange rate risk and conversion fees.

4.6 Late Payment: If any payment is not received by the due date, the Company reserves the right to: (a) immediately suspend all work on the Project until full payment is received; (b) charge a late payment fee of two percent (2%) per month (or part thereof) calculated on the outstanding balance, accruing from the due date until the date of full payment; (c) withhold delivery of any Deliverables, login credentials, files, or access until all outstanding amounts including late fees are paid in full; and (d) terminate the Project in accordance with Section 12 of these Terms & Conditions.

4.7 Non-Refundability of Deposit: The fifty percent (50%) deposit is strictly non-refundable under any circumstances, including but not limited to: the Client changing their mind, the Client experiencing financial difficulty, the Client deciding to use another provider, or any other reason within the Client's control. The deposit compensates the Company for the opportunity cost of reserving capacity and any preparatory work undertaken.

4.8 Taxes: All fees stated in Proposals are exclusive of Value Added Tax (PPN), goods and services tax, withholding tax, or any other applicable taxes unless expressly stated otherwise. Where applicable, taxes will be added to the invoice at the prevailing rate. The Client is responsible for any taxes payable in their own jurisdiction.

4.9 Third-Party Costs: Any third-party costs incurred by the Company on behalf of the Client (including domain registration fees, hosting fees, stock photography licences, premium plugin licences, advertising spend, and similar disbursements) are in addition to the Project fee and will be invoiced separately or included in the Proposal as a line item. Such costs are non-refundable once incurred.

5. Revisions & Change Requests

5.1 The number of revisions included within the Project fee is as specified in the Proposal. A "revision" means a minor adjustment to an existing design or content element that does not materially alter the scope or structure of the Deliverable.

5.2 Revisions must be submitted by the Client in writing (via email or an agreed project management tool) as a consolidated list. Submitting multiple separate revision requests over time, when they could reasonably have been consolidated, may be counted as multiple revision rounds at the Company's discretion.

5.3 Any revisions requested by the Client that exceed the number included in the Proposal, or that constitute a material change to the approved design or scope, will be treated as a change request and will incur additional fees at the Company's prevailing hourly or project rate, as communicated in a written change order.

5.4 Revisions are only available during the active project period. Once a Project has been marked as complete and delivered, any subsequent modifications are considered new work and will be quoted separately.

5.5 The Company is not obligated to replicate the work of other designers or agencies. Requests to substantially match designs not created by the Company may be treated as a new scope item.

5.6 If the Client requests revisions that contradict or are incompatible with previously approved design or content decisions, the Company may treat such requests as a new revision round or new scope, even if the Client believes it is a correction of a previous revision.

6. Client Delays & Responsibilities

6.1 Timely delivery of the Project is dependent on the Client fulfilling their obligations in a timely manner. The Client's obligations include but are not limited to: providing Client Content, feedback, approvals, access to third-party accounts, and payment as required by the Project schedule.

6.2 If the Client fails to provide required materials, feedback, or approvals within the timeframes stated in the Proposal (or within fourteen (14) calendar days where no specific timeframe is stated), the Company reserves the right to: (a) adjust the Project timeline proportionally to account for the delay; (b) reschedule the Project behind other client work in the Company's queue; or (c) treat the Client's inaction as an abandonment of the Project, in which case Section 12 (Cancellation) shall apply.

6.3 Delays caused by the Client do not entitle the Client to any refund of the deposit or any portion of fees already paid. The non-refundable deposit remains forfeited regardless of whether delays were caused by the Client.

6.4 Where Client delays result in the Project extending beyond the original timeline, the Company may at its discretion charge an administrative or project continuation fee to cover the cost of re-onboarding and re-scheduling the Project.

6.5 The Client acknowledges that the Company cannot be held responsible for any deadline, launch date, or business milestone missed due to delays attributable to the Client.

6.6 The Client is responsible for ensuring that all personnel and stakeholders on the Client's side who are required to provide approvals, content, or instructions are available and responsive during the Project period.

7. Intellectual Property Rights

7.1 Transfer of Ownership: Upon receipt of full and final payment of all fees due under the Proposal and these Terms & Conditions, the Company assigns to the Client all Intellectual Property Rights in the final, approved Deliverables created specifically for the Client under the Project, to the extent such rights are owned by the Company.

7.2 No Transfer Before Full Payment: Until full payment is received, all Deliverables and work in progress remain the sole and exclusive property of the Company. The Client acquires no rights, licence, or interest in any Deliverable until payment is made in full. The Company reserves the right to withhold delivery of files, credentials, and access until payment is confirmed.

7.3 Third-Party Components: Many web and digital projects incorporate third-party components including open-source code libraries, WordPress themes, plugins, premium fonts, stock photography, stock video, illustration packs, and similar materials. Such components are subject to their own respective licences (e.g. GPL, MIT, Creative Commons, commercial licence). The transfer of ownership in Section 7.1 does not extend to third-party components, which remain subject to their respective licence terms. The Client is responsible for ensuring ongoing compliance with such licence terms.

7.4 Stock Media: Where stock photographs, illustrations, or other licensed media are used, the Company will use commercially licensed media appropriate for the Project. However, the Client acknowledges that such media may also be available for use by third parties under the same licence and does not constitute exclusive ownership. If the Client requires exclusive rights to specific visual assets, this must be requested and will be quoted separately.

7.5 Portfolio Rights: Unless the Client and the Company have entered into a separate Non-Disclosure Agreement (NDA) that expressly prohibits it, the Company retains the right to display, publish, and reference the completed Project and its Deliverables in the Company's portfolio, website, social media profiles, case studies, advertising, awards submissions, and other marketing materials. The Company will not disclose confidential business information in doing so.

7.6 Underlying Tools & Frameworks: The Company retains ownership of its proprietary tools, frameworks, methodologies, templates, code libraries, workflows, and know-how used in delivering the Services, even where these are incorporated into Deliverables. The assignment in Section 7.1 does not transfer ownership of these underlying components, though the Client receives a non-exclusive, perpetual licence to use them as incorporated in the Deliverables.

7.7 Client Content: The Client retains ownership of all Client Content. By providing Client Content to the Company, the Client grants the Company a non-exclusive, royalty-free licence to use, reproduce, adapt, and modify such content solely for the purposes of delivering the Services.

8. Client Content & Client Responsibilities

8.1 The Client is solely and entirely responsible for the accuracy, legality, completeness, and appropriateness of all Client Content provided to the Company.

8.2 The Client represents and warrants that: (a) the Client owns or has all necessary rights, permissions, and licences to use and authorise the Company to use all Client Content; (b) the Client Content does not infringe the Intellectual Property Rights of any third party; (c) the Client Content does not contain defamatory, obscene, offensive, misleading, or unlawful material; (d) the Client Content complies with all applicable laws and regulations in Indonesia and in any jurisdiction where the Deliverables will be used or accessed; and (e) any personal data included in Client Content is processed in accordance with applicable data protection laws.

8.3 The Company is not responsible for proofreading, fact-checking, or verifying the accuracy or legal compliance of Client Content. Where the Company provides copywriting or content creation services, such content is provided based on information supplied by the Client, and the Client remains responsible for reviewing and approving all content before publication.

8.4 The Client must provide all required Client Content by the dates specified in the Proposal or the Project schedule. Late provision of Client Content is a Client delay subject to Section 6.

8.5 The Client agrees to indemnify and hold harmless the Company from any and all claims, damages, losses, costs, and expenses (including legal fees) arising out of or in connection with any Client Content, including claims of intellectual property infringement, defamation, or breach of applicable law.

9. Third-Party Services

9.1 Many of the Services involve or depend upon Third-Party Services, including but not limited to: web hosting providers, domain registrars, Google LLC (including Google Search, Google Ads, Google Analytics, Google My Business, and other Google products), Meta Platforms Inc. (including Facebook and Instagram), WhatsApp Business API, payment gateways, email marketing platforms, CRM systems, and similar services.

9.2 The Company does not own, operate, or control Third-Party Services. The Company makes no representations or warranties regarding the availability, performance, reliability, security, pricing, terms, or policies of any Third-Party Service.

9.3 Third-Party Services may change their features, interfaces, pricing, terms of service, algorithms, or policies at any time without notice to the Company or the Client. Such changes may materially affect the Project, Deliverables, or ongoing Services. The Company shall not be liable for any impact on the Services or Deliverables resulting from changes to Third-Party Services.

9.4 Downtime, outages, data loss, account suspensions, or other failures of Third-Party Services are beyond the Company's control. The Company shall not be liable for any loss or damage suffered by the Client as a result of Third-Party Service failures.

9.5 Where the Company manages Third-Party Service accounts on behalf of the Client (e.g. Google Ads, Meta Ads, hosting control panels), the Client must provide the Company with appropriate access credentials and authorisations. The Client is ultimately responsible for the accounts, associated costs, and compliance with the terms of service of each Third-Party Service.

9.6 Any advertising spend, platform fees, or other costs charged directly by Third-Party Services are separate from and in addition to the Company's service fees, and are the Client's direct financial responsibility.

10. No Guarantee of Results

10.1 THIS SECTION IS OF CRITICAL IMPORTANCE. PLEASE READ IT CAREFULLY.

10.2 The Company provides digital marketing, SEO, and related Services based on current industry best practices and the Company's professional expertise. However, the Company makes no guarantee, warranty, representation, or promise regarding any specific results, outcomes, or performance metrics, including but not limited to:

• Rankings on any search engine, including Google, Bing, Yahoo, or any other search platform;
• Organic traffic volume, growth rate, or quality;
• The number, quality, or conversion rate of leads, enquiries, or sales;
• Return on investment (ROI) from any campaign or Service;
• Social media follower counts, engagement rates, or reach;
• Revenue increases, profit improvements, or business growth;
• Ad impression volumes, click-through rates, or cost-per-acquisition;
• Email open rates, deliverability, or list growth; or
• Any other key performance indicator (KPI) or business metric.

10.3 Digital marketing results are influenced by numerous factors outside the Company's control, including but not limited to: search engine algorithm changes, competitor activity, market conditions, the quality of the Client's products or services, the Client's pricing, geographical factors, seasonal demand fluctuations, and the Client's own customer service and business practices.

10.4 No employee, representative, agent, or subcontractor of the Company has authority to make verbal or written guarantees of specific results. Any such representation, if made, shall not be binding on the Company and does not form part of these Terms & Conditions or any Proposal.

10.5 The Company's obligation is to provide Services with reasonable skill and care in accordance with prevailing industry standards. The Company's obligation is one of means (best efforts), not of result.

11. Confidentiality

11.1 Each Party agrees to keep confidential all Confidential Information received from the other Party and to use such Confidential Information solely for the purposes of performing its obligations or exercising its rights under these Terms & Conditions and any applicable Proposal.

11.2 "Confidential Information" means all non-public information disclosed by one Party to the other, whether in writing, verbally, or by any other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. It includes but is not limited to: business plans, strategies, financial information, customer lists, pricing, trade secrets, technical data, marketing plans, and Project information.

11.3 The obligation of confidentiality does not apply to information that: (a) is or becomes publicly available through no breach of these Terms & Conditions; (b) was already known to the receiving Party prior to disclosure; (c) is independently developed by the receiving Party without use of the Confidential Information; or (d) is required to be disclosed by applicable law, regulation, or court order, provided the disclosing Party gives the other Party prompt written notice prior to disclosure.

11.4 Each Party shall ensure that its employees, contractors, agents, and representatives who have access to the other Party's Confidential Information are bound by equivalent confidentiality obligations.

11.5 The Company's right to display completed Projects in its portfolio (as described in Section 7.5) is not limited by this confidentiality clause unless a separate NDA expressly provides otherwise. Clients who require confidentiality of the Project must enter into a separate NDA with the Company prior to commencement of the Project, which may be subject to an additional fee.

12. Cancellation & Termination

12.1 Cancellation by the Client: The Client may cancel a Project at any time by providing written notice to the Company. In the event of cancellation by the Client: (a) the non-refundable deposit is forfeited in its entirety, regardless of the stage of the Project at the time of cancellation; (b) the Client shall pay the Company for all work completed up to the date of the cancellation notice, calculated at the Company's prevailing hourly rate or as a pro-rata portion of the Project fee (whichever is greater); (c) any third-party costs already committed or incurred by the Company on behalf of the Client shall be invoiced to and payable by the Client; and (d) any outstanding invoices become immediately due and payable.

12.2 Cancellation by the Company: The Company may terminate a Project or these Terms & Conditions by giving written notice to the Client in the following circumstances: (a) the Client fails to make payment when due and does not remedy such failure within seven (7) days of written notice; (b) the Client materially breaches these Terms & Conditions and fails to remedy such breach within fourteen (14) days of written notice; (c) the Client engages in conduct that is abusive, threatening, or harassing toward Company personnel; (d) the Client requests the Company to undertake work that the Company reasonably believes is unlawful, unethical, or contrary to the Company's values; or (e) the Company's ability to continue to provide the Services is prevented by Force Majeure for a continuous period exceeding thirty (30) days.

12.3 Refund on Cancellation by Company: If the Company terminates the Project for reasons attributable to the Company (excluding cancellations arising from the Client's breach or non-payment), the Company will refund to the Client a pro-rata portion of the fees paid corresponding to the portion of the Services not yet delivered, as reasonably determined by the Company. No interest shall be payable on any refund.

12.4 Return of Materials: Upon termination or cancellation, each Party shall promptly return or destroy (as directed) the other Party's Confidential Information and materials in its possession, subject to any legal obligation to retain records.

12.5 Survival: Sections 7, 8, 10, 11, 14, 15, and 16 shall survive the expiry or termination of any Proposal or these Terms & Conditions.

13. Force Majeure

13.1 Neither Party shall be liable to the other for any delay or failure to perform its obligations under these Terms & Conditions where such delay or failure is caused by a Force Majeure Event.

13.2 "Force Majeure Event" means any event or circumstance beyond the reasonable control of the affected Party, including but not limited to: acts of God, natural disasters, earthquakes, floods, volcanic eruptions, fires, epidemics, pandemics, government-imposed restrictions or lockdowns, acts of war, terrorism, civil unrest, strikes or industrial action (other than by the affected Party's own employees), failure or disruption of third-party telecommunications infrastructure, internet outages, and changes in applicable law or regulations that materially affect the delivery of the Services.

13.3 The Party affected by a Force Majeure Event shall: (a) notify the other Party in writing as soon as reasonably practicable after the commencement of the Force Majeure Event; (b) use reasonable endeavours to minimise the impact of the Force Majeure Event and resume performance as soon as reasonably practicable; and (c) keep the other Party informed of the progress and expected duration of the Force Majeure Event.

13.4 If a Force Majeure Event continues for more than thirty (30) consecutive days, either Party may terminate the Project by giving written notice to the other Party, in which case neither Party shall have any further obligation to the other except as set out in Section 12.3.

14. Limitation of Liability

14.1 THIS SECTION LIMITS THE COMPANY'S FINANCIAL LIABILITY TO THE CLIENT. IT IS AN ESSENTIAL PART OF THESE TERMS & CONDITIONS.

14.2 To the maximum extent permitted by applicable law, the Company's total aggregate liability to the Client arising out of or in connection with the Services, any Proposal, or these Terms & Conditions — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of fees actually paid by the Client to the Company under the relevant Proposal giving rise to the claim.

14.3 To the maximum extent permitted by applicable law, the Company shall not be liable to the Client for any: (a) loss of revenue, income, or profit; (b) loss of business, contracts, or opportunities; (c) loss of anticipated savings; (d) loss of goodwill or reputation; (e) loss of data; (f) business interruption; (g) wasted management time or administrative costs; (h) indirect, special, incidental, consequential, or punitive damages; or (i) damages arising from the Client's reliance on estimates, projections, or forecasts provided by the Company.

14.4 The Company shall not be liable for any loss or damage arising from: (a) the Client's use or misuse of the Deliverables; (b) the Client's failure to follow the Company's recommendations; (c) actions or omissions of Third-Party Services; (d) inaccuracies or errors in Client Content; (e) errors introduced into the Deliverables after delivery; or (f) hacking, security breaches, malware, ransomware, or other cyber-attacks on systems not managed by the Company.

14.5 Nothing in these Terms & Conditions limits or excludes liability for death or personal injury caused by the Company's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable Indonesian law.

15. Indemnification

15.1 The Client agrees to indemnify, defend, and hold harmless the Company and its directors, officers, employees, agents, subcontractors, and successors from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

• any Client Content, including any claim that the Client Content infringes the Intellectual Property Rights of any third party, is defamatory, misleading, or unlawful;
• the Client's breach of any representation, warranty, or obligation under these Terms & Conditions;
• the Client's use or misuse of the Deliverables;
• the Client's violation of any applicable law, regulation, or third-party right; or
• any dispute between the Client and any third party arising out of the Client's business.

15.2 The Company shall promptly notify the Client of any claim for which indemnification is sought. The Client's indemnification obligation shall not be reduced or affected by the Company's failure to give timely notice, except to the extent the Client is materially prejudiced by such failure.

16. Dispute Resolution

16.1 Negotiation: In the event of any dispute, claim, or controversy arising out of or in connection with these Terms & Conditions, any Proposal, or the Services (a "Dispute"), the Parties shall first attempt to resolve the Dispute through good faith negotiation and musyawarah (deliberation). Either Party may initiate this process by sending written notice of the Dispute to the other Party, setting out the nature of the Dispute and the resolution sought.

16.2 Resolution Period: The Parties shall use their best efforts to resolve the Dispute within thirty (30) calendar days of the written notice referred to in Section 16.1 (or such longer period as the Parties may agree in writing).

16.3 Mediation: If the Dispute is not resolved through negotiation within the period specified in Section 16.2, the Parties may, by mutual agreement, submit the Dispute to mediation before a mutually agreed mediator. The costs of mediation shall be shared equally between the Parties unless otherwise agreed.

16.4 Litigation: If the Dispute is not resolved through negotiation or mediation, either Party may submit the Dispute to the exclusive jurisdiction of the Pengadilan Negeri Denpasar (Denpasar District Court), Bali, Indonesia. Both Parties irrevocably submit to the jurisdiction of this court for the resolution of all Disputes.

16.5 Governing Law: These Terms & Conditions and any Proposal shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

16.6 Nothing in this Section 16 prevents either Party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.

17. General Provisions

17.1 Entire Agreement: These Terms & Conditions, together with the relevant Proposal, constitute the entire agreement between the Parties with respect to the subject matter hereof and supersede all prior negotiations, representations, understandings, agreements, and communications between the Parties, whether written or oral.

17.2 Severability: If any provision of these Terms & Conditions is found by a competent court or authority to be invalid, illegal, or unenforceable, such provision shall be severed from these Terms & Conditions to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17.3 Amendments: The Company reserves the right to amend these Terms & Conditions at any time by posting the updated version on its website at baliwebdesign.co.id and/or providing written notice to the Client. Continued engagement of the Company's Services after the effective date of any amendment constitutes the Client's acceptance of the amended Terms & Conditions. It is the Client's responsibility to review the Terms & Conditions periodically.

17.4 No Waiver: The failure of either Party to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving Party to be effective.

17.5 Assignment: The Client may not assign, transfer, novate, or sub-license any of its rights or obligations under these Terms & Conditions or any Proposal without the prior written consent of the Company. The Company may assign its rights and obligations to any affiliate, successor entity, or in connection with a merger, acquisition, or sale of substantially all of the Company's assets, without the Client's consent.

17.6 Relationship of Parties: The Parties are independent contractors. Nothing in these Terms & Conditions creates any partnership, joint venture, employment, franchise, or agency relationship between the Parties.

17.7 Electronic Communications: The Parties agree that communications via email shall be valid and binding for all purposes under these Terms & Conditions, including providing notices, approvals, and change requests.

17.8 Headings: Section headings are for convenience only and shall not affect the interpretation of these Terms & Conditions.

17.9 Language: These Terms & Conditions are provided in both Bahasa Indonesia and English. In the event of any inconsistency or conflict between the two language versions, the Bahasa Indonesia version shall prevail.

18. Contact Information

For any questions, notices, or communications regarding these Terms & Conditions, please contact us: