Premium Digital Agency in Bali · Serving local & international clients
Bali Web Design
Website Maintenance

WordPress Website Maintenance Bali — Always Fast, Secure & Online

We handle all the technical upkeep — updates, backups, security, and monitoring — so you never have to think about it. If something breaks, we fix it before your customers notice.

Most business owners build a website, launch it, and then forget it exists — until something breaks. A hacked homepage, a plugin update that crashes the checkout, a backup that was never set up before the server failed. By then, the damage is done: lost sales, lost rankings, and an emergency repair bill that costs more than a year of maintenance would have. Our maintenance plans exist so that none of that ever reaches you.

Key points
  • All plans include updates, backups, security scan, and uptime monitoring.
  • No lock-in contract — cancel anytime with 30 days notice.
  • Standard & Premium plans include hack cleanup at no extra charge.

What happens to an unmaintained WordPress site

WordPress is the most targeted CMS in the world. An unpatched vulnerability in a popular plugin can be exploited within hours of being published. Here is the typical decay pattern:

  1. Month 1–3: invisible slowdown — outdated plugins accumulate compatibility issues. Page speed degrades quietly. Most owners do not notice until Google does.
  2. Month 3–6: security exposure — known vulnerabilities in unpatched plugins are catalogued by automated scanning bots. Your site is queued for attack even if you are not a high-value target.
  3. Month 6–12: first incident — either a plugin update finally breaks something (incompatibility with the WordPress version), or a security breach occurs. Either way, the site goes down during business hours.
  4. Year 2+: compounding cost — emergency repairs, Google penalty recovery, lost revenue during downtime, and a full site rebuild often cost 5–10× what ongoing maintenance would have cost.

Maintenance plans

Three tiers based on how much hands-on support your business needs:

Basic
Technical upkeep, hands-off
AUD 65/mo
  • WordPress core, theme & plugin updates
  • Daily automated backup (14-day retention)
  • Security scan & malware monitoring
  • Uptime monitoring (alert if site goes down)
  • Monthly report
  • Content edits
  • Free hack cleanup
  • Speed optimisation
Get Basic
Premium
Full-service, priority support
AUD 220/mo
  • Everything in Standard
  • Up to 4 hrs/mo content edits
  • Priority response — same business day
  • Quarterly performance & SEO review
  • Daily backup (90-day retention)
  • Dedicated account manager
Get Premium

* All plans billed monthly, no lock-in contract. Cancel anytime with 30 days notice. Prices shown are for a single WordPress installation.

What every plan covers

Every maintenance plan — regardless of tier — includes these five non-negotiables:

  • WordPress updates — core, all active themes, and all plugins updated and tested after each update to ensure nothing breaks.
  • Daily off-site backup — backups stored on a separate server from your hosting, so a server failure cannot wipe both your site and your backup simultaneously.
  • Security monitoring — automated malware scanning, file integrity checks, and login protection. We are notified before a breach escalates.
  • Uptime monitoring — your site is checked every 5 minutes. If it goes down, we receive an alert immediately and begin investigating — not waiting for you to notice and call us.
  • Monthly written report — a plain-language summary of what was done, what was found, and the current health of your website. No jargon.

Our monthly maintenance checklist

Here are the 24 points we execute every month for every maintenance client — regardless of which plan they are on:

WordPress
Update WordPress core to latest version
Update all active plugins
Update active theme
Compatibility test after updates
Remove inactive / unused plugins
Backup
Daily database backup (off-site)
Daily file backup (off-site)
Verify backup completed successfully
Test restore from backup (quarterly)
Backup log retained 30–90 days
Security
Malware scan with Wordfence/Sucuri
File integrity check (WordPress core)
Audit login attempts & block suspicious IPs
Verify SSL is valid & not expired
Verify wp-config.php & .htaccess not modified
Performance
Measure PageSpeed (desktop & mobile)
Flush cache (LiteSpeed/Redis)
Check broken links & 404 errors
Optimise database (wp-optimize)
Monitor database size & disk usage
Uptime & Monitoring
24/7 uptime monitoring (every 5 min)
Instant alert if site goes down
Monitor server error log
Monthly uptime report (%)

Maintenance vs. Growth Retainer — which do you need?

If you want to…Right plan
Keep the website secure, fast, and onlineMaintenance Plan
Make small content changes each monthMaintenance Standard / Premium
Actively grow organic traffic and leadsGrowth Retainer
Run SEO campaigns and publish new contentGrowth Retainer
Both maintenance and growth in one packageGrowth Retainer (includes maintenance)

Frequently asked questions

What is included in a WordPress maintenance plan?

All plans cover WordPress core, theme, and plugin updates; daily automated backups stored off-site; security monitoring and malware scanning; uptime monitoring with instant alerts; and a monthly written report. Standard and Premium plans add content edit hours, speed optimisation, and hack cleanup at no extra charge.

Why does WordPress need regular maintenance?

WordPress powers more than 40% of the web, making it the most targeted CMS for hackers. Outdated plugins are the leading cause of security breaches. Beyond security, unpatched sites accumulate technical debt — slower speeds, broken features, and compatibility issues that compound over time. Prevention costs a fraction of what recovery costs.

What happens if my website is hacked on a maintenance plan?

Standard and Premium subscribers get hack cleanup included — no extra charge. We restore from the most recent clean backup, remove malware, patch the entry point, and handle Google reinclusion if the site was flagged. Basic plan clients receive emergency support at a discounted rate.

Can I cancel anytime?

Yes. No lock-in contract. Plans are billed monthly and can be cancelled with 30 days notice. We will provide all your backups and documentation before the subscription ends.

Does the maintenance plan include content updates?

Standard includes up to 2 hours of content edits per month. Premium includes up to 4 hours. Content edits cover text changes, image swaps, and minor page updates. New pages or design work are quoted separately. Basic plan does not include content edits.

My website was not built by Bali Web Design — can I still subscribe?

Yes. We accept WordPress sites built by anyone. Before we start, we run a quick audit to document the site's current state and flag any existing issues. If the site has pre-existing problems, we will quote a one-time fix before the monthly plan begins — so you start with a clean baseline.

Start protecting your website today

Tell us your site URL and we will audit its current health for free — then recommend which plan fits.